All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
100.0 % uptime
Today
Telehealth Service Operational
90 days ago
100.0 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
Past Incidents
Jan 31, 2023

No incidents reported today.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - Thank you for your patience as we investigated and resolved this issue. Secure Messaging services have been restored.
Jan 24, 16:47 PST
Identified - We are continuing to experience a temporary interruption to Secure Messaging services. In the meantime, customers can send emails to clients directly if urgent.
Our engineering team is aware of the issue and a solution is being deployed.
We know that this could impact your workflow, and our team is working hard to resolve this as quickly as possible. We thank you for your patience. Rest assured that your data is safe.

Jan 24, 16:29 PST
Resolved - Thank you for your patience as we investigated this issue. All Secure Messaging services have been restored.
Jan 24, 16:17 PST
Investigating - We are experiencing a temporary interruption to Secure Messaging services. In the meantime, customers can send emails to clients directly if urgent.
Our engineering team is aware of the issue and a solution is being deployed.
We know that this could impact your workflow, and our team is working hard to resolve this as quickly as possible. Rest assured that your data is safe.

Jan 24, 16:08 PST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.