Identified - We have identified the cause of the issue, and are now working on implementing a fix. Will provide more updates within the next 30 minutes.
Mar 21, 2023 - 09:05 PDT
Investigating - We have recently been made aware of an issue where the Load Previous Note functionality isn't populating the most recent note. We're currently investigating this issue at the moment, and will be providing updates within the next 30 minutes.
Mar 21, 2023 - 08:49 PDT
It’s come to our attention that customers may have received an email from SimplePractice alerting customers that their free trials had ended. This email was sent due to an error on our end that has since been fixed.
No action is required from you, and you're welcome to disregard the email. We apologize for any confusion. As always, you can rest assured that your data is safe with SimplePractice.
Mar 16, 07:30 PDT