Resolved -
The issue has been resolved and automatic processing has returned to normal.
Aug 3, 13:05 PDT
Update -
We are still continuing to monitor the automatic processes.
Aug 3, 12:25 PDT
Update -
We are still monitoring the automatic processes.
Aug 3, 10:45 PDT
Update -
We are still monitoring the automatic processes. We will send out another update in 30 minutes or when the issue is fully resolved.
Aug 3, 10:01 PDT
Monitoring -
We are still monitoring, and will send out another update in one hour or when the issue is fully resolved.
Aug 3, 08:58 PDT
Identified -
Our team is currently monitoring a delay in automatic processes across our site, which include appointment reminder delivery and invoice creation. This means that some customers and clients may experience a delay in receiving appointment reminders and billing documents.
The issue has been identified and automatic processes are resuming, but it will take some time for all of them to be completed.
Aug 3, 08:24 PDT