All Systems Operational

About This Site

We continuously monitor the status of SimplePractice (both the website and our mobile apps). If there are any interruptions or issues with any part of SimplePractice, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Main application Operational
90 days ago
100.0 % uptime
Today
Telehealth Service Operational
90 days ago
100.0 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
99.9 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SimplePractice Service Availability
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Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Automatic Processing Delays
Resolved - This incident has been resolved.
Aug 3, 14:36 PDT
Monitoring - We are still seeing limited delays with automated processes. We will provide an update once we have fully resolved the issue.
Aug 3, 13:41 PDT
Automatic processing delays
Resolved - The issue has been resolved and automatic processing has returned to normal.
Aug 3, 13:05 PDT
Update - We are still continuing to monitor the automatic processes.
Aug 3, 12:25 PDT
Update - We are still monitoring the automatic processes.
Aug 3, 10:45 PDT
Update - We are still monitoring the automatic processes. We will send out another update in 30 minutes or when the issue is fully resolved.
Aug 3, 10:01 PDT
Monitoring - We are still monitoring, and will send out another update in one hour or when the issue is fully resolved.
Aug 3, 08:58 PDT
Identified - Our team is currently monitoring a delay in automatic processes across our site, which include appointment reminder delivery and invoice creation. This means that some customers and clients may experience a delay in receiving appointment reminders and billing documents.

The issue has been identified and automatic processes are resuming, but it will take some time for all of them to be completed.
Aug 3, 08:24 PDT
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

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