Identified - We have identified the cause of the issue, and are now working on implementing a fix. Will provide more updates within the next 30 minutes.
Mar 21, 2023 - 09:05 PDT
Mar 21, 2023 - 09:05 PDT
Investigating - We have recently been made aware of an issue where the Load Previous Note functionality isn't populating the most recent note. We're currently investigating this issue at the moment, and will be providing updates within the next 30 minutes.
Mar 21, 2023 - 08:49 PDT
Mar 21, 2023 - 08:49 PDT
About This Site
Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.
In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.
If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com
Main application
Degraded Performance
Telehealth Service
Degraded Performance
Online Payments Service
Operational
Email Service
Operational
SMS Service
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Operational
Document Storage Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.